Refund policy

30-Day Return Policy

At Malibu Vibes Jewelry, we want you to love your purchase.

We accept returns and exchanges within 30 days of delivery.

Return Eligibility

To qualify for a return:

• Item must be unworn and in original condition
• Original packaging must be included
• Proof of purchase is required

Return Shipping

Customers are responsible for return shipping costs.
We recommend using a secure, trackable, and insured shipping method.

Malibu Vibes Jewelry is not responsible for items lost or damaged during return transit.

Refund Process

Once your return is received and inspected, we will notify you via email.
Approved refunds are processed within 1–3 business days to the original payment method.

Original shipping charges are non-refundable.

Cancellations

Orders may be canceled within 24 hours of purchase.

Non-Returnable Items

The following items cannot be returned unless defective:

• Custom or personalized jewelry
• Final sale items